Introduction
The digital marketing world is changing. You need more than just website traffic to attract new leads and customers. These days, brands must use advanced tactics that leverage data to get ahead of the competition. In this article, we’re going to walk you through six ways you can use multi-touch attribution for your business:
Multi-Touch Attribution
Multi-touch attribution measures digital marketing campaigns that consider the multiple touchpoints between a consumer and a brand. This differs from traditional attribution models in that it feels the path of each customer rather than just their starting point.
For example: if I see an ad for your business on Facebook and then visit your website but wait to make a purchase right away (or ever), multi-touch attribution would consider this interaction as part of its calculation for how well those ads work.
Multi-touch attribution allows you to understand better which channels are driving conversions, so you can invest more heavily in them or tweak them based on what works best for your audience.
Conversion Tracking
- Conversion Tracking
Conversion tracking is the process of measuring the path that leads to a conversion. For example, if you’re an e-commerce business and someone visits your site, then makes a purchase, you must understand which ads drove them there. If an ad was responsible for driving traffic to the site and converting them into buyers, it was successful! However, suppose an ad doesn’t lead anyone anywhere or sends too many people who never converted into customers (i.e., they didn’t buy anything). In that case, those ads need improvement before they can be considered successful in driving sales and increasing revenue for your business.
- How To Track The Path That Leads To A Conversion: There are two main ways marketers can track conversions: 1) manually inputting data from tracking codes into spreadsheets or 2) using software platforms like Google Analytics’ Multi-Touch Attribution feature, which automatically tracks multiple touchpoints throughout each customer journey by collecting data from different sources like Facebook/Instagram ads, retargeting campaigns on other websites (like retargeting visitors from another website), organic search engine rankings, etc…
Marketing Attribution
Marketing attribution is the process of tracking and analyzing the impact of your marketing efforts. It’s essential to understand how your customers are interacting with your business; you can make informed decisions about where to spend money.
To measure this impact, marketers use various tools, including web analytics like Google Analytics or Adobe Analytics. These tools will help you track the number of people who have visited your website and what they did there, but if those visitors don’t convert into sales or leads for your business (i.e., complete some desired action), then all that effort is well-spent! That’s why marketers must look at their marketing attribution data: They need information about where their customers came from to figure out which channels work best when targeting new audiences in the future.
Marketing attribution allows companies with multiple touch points throughout an average purchase journey–like Amazon does–to see where each touch point contributes towards closing deals within an overall customer journey timeline (from the first visit to the final sale).
Customer Journey
Customer journey mapping is a technique that can be used to track the customer journey from initial interest to purchase. It’s a visual representation of what your customer goes through before they become a customer, how they interact with your brand along the way, and where you can improve their experience.
You should start by determining which channels are most important for driving conversions (and if there are any gaps). For example, if people often come across your website via Google search but aren’t converting into leads or customers, it’s time for content marketing efforts. If people tend to find out about new products through Facebook ads but don’t make purchases on those platforms–or if they’re making purchases but not returning–then perhaps it would be beneficial for these users’ follow-up emails to go straight into their inbox rather than ending up in spam folders!
ROI
Return on investment (ROI) is the ratio of benefits to costs. It measures how much money you make from an investment compared to its expenses.
In digital marketing, ROI is usually calculated as revenue divided by ad spend. For example, if your company spent $1 million on ads and made $2 million in revenue during that same period–your ROI would be 2:1 ($2/1).
You can also calculate ROI using other metrics such as leads or clicks generated per dollar spent on advertising; however, these calculations may not be accurate due to issues such as double counting users who sign up multiple times through different channels and platforms like Facebook Messenger bots or chatbots.
Marketing Automation
Marketing automation is a tool that allows you to automate your marketing efforts. It can also be called “automated marketing” or “digital marketing automation.”
It’s important to note that this isn’t the same thing as email marketing, which is just one component (more on later).
Marketing automation helps you work smarter by automating tasks so your business doesn’t have to manually spend valuable time doing them. These tasks include:
- Sending out automated emails based on user behavior or trigger events such as purchases, abandoned carts, sign-ups, etc.;
- Gathering data from websites and social media platforms like Facebook/Twitter;
- Analyzing data to identify trends and patterns, then using those insights to create personalized experiences for each customer–from lead nurturing campaigns until they make their first purchase!
Data-Driven Marketing
Data-driven marketing is the process of using data to inform marketing decisions. This can be done in a variety of ways, including:
- Using analytics to study your customers and the market at large
- Tracking user behavior on your website or app
- Analyzing social media engagement and demographics
Analyzing customer feedback and reviews Using A/B testing to determine which copy, images, and other content is most effective for your audience
Using user data to inform product development Deciding what features to add and which ones to remove Determining how best to market your products or services
Using these tactics, you can better predict customer behavior and improve your marketing strategies. Analytics is essential for any company that wants to be successful in today’s highly competitive marketplace.
Campaign Optimization
Campaign optimization is the process of analyzing the performance of a campaign and making adjustments to improve it. Campaign optimization is an ongoing process, meaning you’ll need to examine your data regularly to ensure your efforts align with your goals. The more data points you have, the better equipped you’ll be when making decisions about how best to allocate resources across channels or optimize ad copy for improved conversion rates.
Campaign Optimization Is About Finding The Right Balance Between Your Marketing Efforts
As you work to optimize your campaigns, it’s essential to remember that more is sometimes better when it comes to marketing efforts. You may be wasting money on channels or ad copy that aren’t generating results. The key is finding the right balance between your marketing efforts so that they work together effectively and efficiently.
User Engagement
User engagement is the process of keeping users interested in your product or service. User engagement is crucial because it helps you to improve your product or service, which makes more people want to use it.
User engagement can be measured using analytics tools like Google Analytics, Mixpanel, and Amplitude. These tools show you how many users come back multiple times (called “retention”), how long they stay on site (called “time spent”), what pages they visit most often (called “click data”), etc. You can also get this data from customer journey analysis: ask customers why they decided to buy from you instead of elsewhere, what made them happy with their purchase, and what didn’t work.
This can help you improve your product or service to make it more appealing to other customers. It would help if you used analytics tools and customer journey analysis to measure user engagement because they will help you understand what is working well and what isn’t.
Funnel Analysis
Funnel analysis allows you to track how customers progress through the sales funnel.
Let’s say you have three steps in your marketing strategy:
- Step 1: A customer sees an ad on Facebook and clicks on it. They land on your website and fill out a form, which takes them to step 2 of your sales process.
- Step 2: The customer receives an email from you with more information about what they’ve signed up for (this could be anything from a free ebook or webinar). If they don’t respond within 24 hours, their name goes into another list where you’ll send them follow-up emails until they consent or tell you not to contact them again (this second list is called “dead leads”).
- Step 3: When someone provides consent or indicates they’re interested in learning more about what we offer at our company, we move forward with contacting them directly via phone call/text message/email over the next few days until we find out if there’s any interest in working together further–at which point we either set up an appointment or end our relationship there if everything doesn’t go well!
Conclusion
With so many options, figuring out where to start can take time. But don’t worry! This article covers some of the most critical tactics and strategies for using multi-touch attribution in marketing campaigns. We hope that by reading through our tips and tricks, you’ll find what works best for your business–and maybe even discover some new ones!